FAQ

Date Posted:29 December 2017 

PLEASE add our email (theozmaterialgirls@gmail.com) to your safe contacts list to avoid being blocked/spammed.

You will receive order confirmation and tracking details throughout the order process.

Processing Times

We are taking a well-earned break 

After 21 years of cutting, packing and cheering on your beautiful makes, we’re taking a much-needed pause—our little version of long service leave—to rest and recharge so we can come back brimming with fresh ideas.

Closure: Thursday 9 October to Thursday 30 October 2025 (inclusive)
 Website: Open 24/7 to place orders
 Dispatch Resumes: Friday 31 October 2025
Orders placed during our break will be packed and posted from 31 October in the order they were received.

Thank you for your kindness, patience and unwavering support of our small Aussie business. Your understanding means the world and makes it possible for us to take this breather. If you’ve had your eye on something, feel free to order now

With heartfelt thanks,
The Oz Material Girls